March 8, 2021
Dialight recently announced the approval for the National Lighting Bureau’s (NLB) Trusted Warranty program. Dialight’s industry-leading, 10 year warranty is available on most of its LED light fixtures including the new Vigilant LED High Output High Bay – Low Profile.
The NLB Trusted Warranty Program recognizes excellence in lighting companies that meet objective quality standards and practices regarding their warranty administration. The program empowers Customers, Lighting Designers, Electrical Distributors, Electrical Contractors and other Industry Stakeholders to feel comfortable specifying, buying, and installing luminaires from companies that have had their warranty department audited and approved by the NLB. Acceptance in this program validates companies that reliably stand behind their warranty.
“Our customers depend on us to provide safe, reliable lighting in some of the most demanding environments in the world,” said Fariyal Khanbabi, Dialight Group Chief Executive. “The NLB’s Trusted Warranty Program gives our customers the added validation of our industry-leading warranties for more than a decade.”
As part of its Trusted Warranty Program, the NLB assesses companies based on five key criteria:
- – Formal Warranty Process
- – Warranty Language
- – Length of Business/Warranty Insurance
- – Technical Evaluation
- – Claims Review Evaluation.
In demonstrating quality and reliability across these five categories, companies give industry stakeholders confidence in their manufacturing.